102 Missing Reviews After Reinstatement – Support falsely claiming “Policy Violation” | Help & Support for Google Local

Hi everyone, I am desperately seeking help from a Product Expert to escalate a broken support loop. I am a wedding photographer and videographer based in the UK, and I’ve lost 102 genuine client reviews due to what is clearly a sync glitch, but standard support is refusing to look at it. Business Name: Eyecon […]
Homepage H1 for SAB Serving Two Large Markets: Phoenix + Tucson

Does anyone have any experience in how best to structure homepage for a SAB that serves two large, but very separate markets? This business is located in the middle of Phoenix and Tucson- slightly closer to Phoenix. Serves clients actively from both markets, but not physically located in either. GBP has two separate service areas […]
Anyone else seeing a broad GBP performance lift in April? | Google Business Profile (GBP) & Google Maps

I checked half a dozen locations in the home services space (HVAC, plumbing, roofing, garage door repair) and I am not seeing this trend across the board. Some are up and some are down. Are you seeing this trend for clicks, calls, directions, or texts specifically? Source link
Wrong City Tied to Service Area GBP

Hello! I have a service area GBP (in Los Angeles). It was verified over 13 years ago by postcard at our physical address. Business has always been at this same address, never changed, but address is hidden and a service area is shown. The problem is that every time I search up our business name […]
Full Knowledge Panel URL

Has anyone had any recent problems using the full Knowledge Panel option when viewing a GBP the last few weeks? The Groovy Lab – Google Search I see this: 2023-12-06_09-51-25 World’s leading screen capture + recorder from Snagit + Screencast by Techsmith. Capture, edit and share professional-quality content seamlessly. app.screencast.com When I remove “&kponly” the […]
A Little Help with a Getting a Legit Review Published? | Google Business Profile (GBP) & Google Maps

Hi Everyone, I’m hoping someone here may be able to point me in the right direction regarding a missing Google Business Profile review. A legitimate customer review was posted for our business back in late February, but it has never appeared publicly on our GBP. The customer confirmed the review was submitted successfully and can […]
